Privacy

Privacy Policy

Learn how noonoo collects, uses, and protects your information.

Last updated: 2026-03-28

1. Overview

This policy explains how noonoo collects, uses, and protects your information when you use the service.

2. Information We Collect

  • Email address: used for account registration and authentication.
  • API usage data: including model, token counts, and timestamps.
  • Transaction records: including recharge amounts and payment reference information.
  • Technical data: including IP address, browser type, and necessary information collected automatically by the infrastructure.

3. How We Use Information

  • Provide and maintain the service.
  • Process payments and manage credit balances.
  • Send transactional emails such as verification codes.
  • Monitor and prevent abuse.

4. Third-Party Services

We may rely on third-party services for authentication, database hosting, payment processing, CDN, protection, and transactional email. These providers process data under their own privacy policies.

5. AI Conversations

We do not store your AI conversation content on our servers. Conversations are processed in real time and streamed back to your device; browser chat history is stored locally in IndexedDB.

6. Data Retention

Account data is retained while the account remains active. You can contact us at [email protected] to request account deletion.

7. Data Security

We use industry-standard security measures, including encrypted connections, authentication protections, and access controls, to protect your data.

8. Cookie

We use only necessary cookies, such as language preference cookies and authentication session cookies. We do not use tracking, analytics, or advertising cookies.

9. Your Rights

You can contact us at [email protected] to request access, correction, or deletion of your personal data.

10. Minors

The service is not intended for users under 18. We do not knowingly collect personal data from children.

11. Policy Changes

We may update this policy from time to time. Material changes will be communicated through appropriate in-service notices.